Smartphones don’t come cheap. When it comes to buying Apple iPhones, the costs can quickly add up, starting with an expensive handset, before you even consider all the add-ons like a fast-charger, better headphones, and a Selfie stick, if you’re so inclined.
When disaster strikes, and your beloved gadget takes a tumble, a new screen is another expense you could do without out. In some cases, you can cut the costs with a DIY repair.
However, if something worse happens inside, you may have little option but to contact Apple for help it repairing your phone.
Before you can do that, you’ll need to do an iPhone warranty check.
This is a crucial step in getting a help from Apple support for any tech issues or repairs. Despite the millions of iPhone users around the globe, this process is a mystery to most.
Unless you’re so obsessed with tech that you celebrate your iPhone’s birthday, it’s quite likely that you aren’t totally sure when you bought it, at least not to the precise date.
Should the worst case scenario happen, and your iPhone needs some maintenance, you’re going to need to find out the warranty period.
Taking the time to see if your device is still covered by Apple is worth the effort. It could end up saving you hundreds of dollars.
What Warranty Apple Offers
The standard coverage on iPhones provided by Apple is a one-year warranty. This is the same coverage that is provided for all Apple products. Most people will gladly take that and leave the shop, although there is an option to pay for extended coverage.
While we’re all very careful with a brand-new phone, holding it like our baby and making sure not so much as a scratch happens to it in the early days, that never lasts. Soon enough, it’s bouncing down stairs and having close encounters with toilet bowls. That one-year warranty can soon elapse, and even if it hasn’t, many people make a mistake when their phone gets damaged.
They don’t do an iPhone warranty check. As a result, they simply bare the cost of the repairs themselves. If only they bothered to check. It really isn’t that hard. In this article, we’ll show you exactly what to do to perform an iPhone warranty check, so that you don’t make a costly mistake if your phone gets damaged.
Finding the Serial Number
The first step is to find the serial number for your iPhone. You should do this before contacting Apple, because they’ll request it from you. Save yourself some hassle on the phone by being prepared.
Here’s how to find the serial number of your iPhone. In fact, this process can be used to find the serial number of any of your Apple devices, including your iPad, iPod, Mac computer or Apple TV. This is how:
- On your device, open the Settings app.
- Scroll down to General. Tap it.
- Tap on About.
- Scroll until you find Serial Number. Voila.
Now that you have it, you can move on to the iPhone warranty check.
How To Do An iPhone Warranty Check
Apple has made the process of checking the warranty on an iPhone a little bit easier for users. For a while, it was necessary to log-in with your Apple ID, but that has since been changed.
Now, you can use Apple’s Warranty Coverage Checker.
How to Check Apple Warranty via Apple's Warranty Coverage Checker
To do an iPhone warranty check, following the steps below:
Firstly, you must open your online browser and visit Apple's warranty checker tool.
Next, you need the serial number that you found earlier from the device you need to verify. Enter the number into the warranty checker tool.
Complete the CAPTCHA, then click on Continue
After that, you will see the following information listed:
The type of device - your iPhone.
Valid Purchase Date – This date is confirmation that the iPhone in question has actually been purchased.
Telephone Technical Support: Active or Expired – When you buy an Apple iOS product, you will have telephone tech support for the duration of the warranty period. Whenever you log-on to the warranty checker tool, you can see whether or not your tech support is still active.
If your tech support has expired, don’t worry. You may be able to apply for extended AppleCare warranty. In this instance, if you are eligible there will be a link that enables you to purchase extended warranty.
Repairs and Service Coverage: Active or Expired – This shows you the estimated expiry date of your coverage for repairs and services on your iPhone, if the coverage is still active.
If the coverage has already expired, there will be information detailing whether or not the device is eligible for an extension. If it is eligible, there will be a link to allow you to purchase extended AppleCare warranty.
Covered by the AppleCare Protection Plan – If extended warranty has already been purchased for this iPhone, you will see it listed in this section.
In the case where the iPhone is not registered, the coverage has expired, or it is eligible for extended AppleCare Warranty, you can simply click on the link that is next to the corresponding item you’d like to take action on.
What to Do After your iPhone Warranty Check
So, you’ve got the serial number for your iPhone, then you’ve used Apple’s Warranty Checker Tool to see what exactly is going on.
Now you know where you stand. What’s next?
My iPhone Is Still Under Warranty
If the iPhone is still under warranty, that’s good news. You have a few options, all of which should result in a happy ending for you and your bank balance.
After confirming that the iPhone is indeed still covered by AppleCare, you can take one of the following steps to seek assistance from Apple:
Contact the Apple customer support service through telephone, live online chat, or an email.
Go online to make an appointment with the Genius bar, enabling you to take your damaged iPhone to the nearest Apple Store where someone can offer you help in-person.
My iPhone Is No Longer Under Warranty
What if your warranty period has elapsed? Does that mean you’re out of luck, and soon to be out of pocket too? Not necessarily.
The first step you should take is to check whether or not you are still eligible for AppleCare. You can do that during the iPhone warranty check explained earlier in this article. If your device is still eligible, there will be a link in Apple’s Warranty Checker Tool that allows you to purchase AppleCare.
Before you contact Apple Support and plead for help, make sure you buy AppleCare first. It will expedite the process, and with AppleCare you can be sure of saving a few dollars in the long run.
Ultimately, even if your warranty has expired, it’s better to have AppleCare than no cover at all.
Without anything, you can expect the bill for your repairs to tally up. It may even prove more costly than it’s worth, and in such cases, you may want to consider the option of simply buying a brand new handset.
However, that advice is applicable on a case-by-case basis, and it all depends on the severity of the issues with the iPhone.
Extending the Warranty on your iPhone: AppleCare vs. Insurance
Many people don’t give much thought to warranty periods and insurance cover when they are purchasing a new device. It’s easy to disregard it as extra paperwork that will never really be called upon.
However, when disaster strikes, you may find yourself scrambling to learn all about these matters, hoping that the problem can be resolved in a quick and easy way. Moreover, you hope it won’t cost you a small fortune.
Some people learn the hard way, when their warranty elapses and they’re left with a huge bill to repair their iPhone.
After that, you may consider making sure all your devices are covered in future.
There are two choices worth considering when thinking about getting cover for your expensive Apple devices.
AppleCare is a superior version of the standard warranty that comes with every iPhone. With it, you will have phone support and full hardware coverage for two years.
The other option is standard phone insurance, where you have to pay a monthly premium. Like other types of insurance, it has some restrictions and limitations.
The bottom line is this:
If you want to keep your iPhone protected and have the support and service needed when the worst happens, AppleCare is all you need.
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