Troubleshooting a common MacOS Sierra problem
So you got pumped up to download and run MacOS Sierra after reading MacOS Sierra reviews, but now you’re running into problems? Some users report they can’t even download MacOS Sierra, or they receive error messages following download. Here’s how to fix those MacOS Sierra problems downloading.
“An Error Has Occurred” or “Failed to Download” Message Appears
For some reason you already have a faulty MacOS Sierra installer loaded on your computer and you need to get rid of it. Sure you can drag and drop it in your trash, but that may leave residual files. We recommend using the Uninstaller feature in Clean My Mac 3 (which you can try for free!) to make sure you rid your hard drive of the faulty installer.
MacOS Sierra Download is Slow
If your copy of MacOS Sierra crawls like a turtle you need to troubleshoot. We recommend the following steps:
- Check your wifi connection. Ensure you’re on a high-speed broadband connection.
- Reconfigure your wifi by going to System Preferences > Network > Advanced. Delete old wifi networks and reconnect your computer to your preferred network.
- Reboot your computer and try the install again.
Not Enough Space to Install
If you receive a message that you don’t have enough space on your hard drive, you need to clean up. You need at least 8GB to install MacOS Sierra. I recommend employing two MacPaw products to help you 1) clean junk files, and 2) delete duplicate files (both of which can eat valuable space). First, utilize Gemini 2 to get rid of files that have multiple copies. Then, let Clean My Mac 3 do the work for you and sweep up junk files and find where you can optimize space.